Terms & Conditions

TERMS AND CONDITIONS

1. LEGAL NOTICE

This website is in Switzerland and only the Swiss laws of the canton of Vaud are applicable.

 

2. PRODUCTS AND PRICES

The unit prices in Euros are tax-free as the shop is not affiliated to the Swiss VAT.
Any charges levied by the customs of your own country will be at your expense.

 

3. ORDER AND VALIDATION OF YOUR ORDER

- No minimum order amount.
- To avoid unpleasant customs surprises, all orders for deliveries outside Switzerland are capped at 2 kilos.
- To order, you must be of age or have received the prior consent of your parents.
- Once your order has been placed, you will receive an automatic email containing the instructions for your payment and a summary of your order.

 

4. DELIVERY & SHIPPING COSTS 

Goods will be shipped upon receipt of your payment.
Paper napkins and tissues are carefully packaged in plastic bags so that they do not suffer from moisture.

All shipments are made by Swiss Post.
Any charges levied by the customs of your own country will be at your expense.

The overseas departments are not considered from Switzerland as part of Europe. They are attached to zone 2.


4.2. Delivery for countries in zone 1 (see list of countries included in zone 1):

Mail B / Economy mail = 5 to 10 working days depending on the country
Mail A / Priority mail = 3 to 5 working days depending on the country
Mail A Registered / Registered priority mail = 3 to 5 working days depending on the country

By "working days" you must understand Monday to Friday as the weekend does not count.

List of countries in zone 1: Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russian Federation, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Turkey, Ukraine, United Kingdom, Vatican City

 

WEIGHT, COUNTRIES ZONE 1

MAIL B

Economy mail

MAIL A

Priority mail

MAIL A REGISTERED

Registered priority mail

PACKAGING INCLUDED

IN EURO

IN EURO

IN EURO

from 1 to 250 grams

4.25

6.10

12.15

from 251 to 500 grams

7.85

11.30

17.40

from 501 to 1000 grams

10.45

15.65

21.75

from 1001 to 2000 grams

20.00

26.10

32.15

To avoid unpleasant customs surprises, orders are capped at 2 kilos for deliveries outside Switzerland.

 

4.3 Delivery for countries in zone 2, ie all countries not mentioned under zone 1:

Mail B /Economy mail = 11 to 20 working days, depending on the country
Mail A / Priority mail = 6 to 10 working days, depending on the country
Mail A Registered / Registered priority mail = 6 to 10 working days, depending on the country

By "working days" you must understand Monday to Friday as the weekend does not count.

 

WEIGHT, COUNTRIES ZONE 2

MAIL B

Economy mail

MAIL A

Priority mail

MAIL A REGISTERED

Registered priority mail

PACKAGING INCLUDED

IN EURO

IN EURO

IN EURO

from 1 to 250 grams

5.20

7.85

13.90

from 251 to 500 grams

9.55

15.65

21.75

from 501 to 1000 grams

14.80

26.10

32.15

from 1001 to 2000 grams

26.95

36.50

42.60


To avoid unpleasant customs surprises, orders are capped at 2 kilos for deliveries outside Switzerland.

 

HappyServiettes.ch will not be held responsible for any loss of package, delay in distribution or damage to items by third parties. Mails A and B (Priority mail and Economy mail) are not registered and therefore there is no way to track the package.

 

5. YOUR DATA

HappyServiettes.ch undertakes NOT to share the data collected during any order with third parties. Your personal data will only be used and stored by HappyServiettes.

 

6. PAYMENT OF YOUR ORDER

- By Paypal in Euros (no extra charge)
- By Cheque in Euros (no extra charge)

The details for each payment method will be provided with your order confirmation.

 

7. DISPUTES

For any dispute that can not be solved by the usual Swiss commercial channels, the jurisdiction is in Lausanne, canton of Vaud, Switzerland.

 

8. OTHER

If the answer to your question is not mentioned in the above points, please do not hesitate to contact me and I will reply to you with pleasure.


HappyServiettes.ch
Terms and Conditions - April 2018
Anne Piguet

 

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